Returns & Exchanges

At ScentSmoke, we want you to be completely satisfied with your home fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the unused items and include the original packing slip to ensure your return is processed correctly.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.